At Nexen Sports, your privacy and trust mean everything to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our brand in any way.
1. Information We Collect
We may collect personal information from you when you engage with us, including:
- Your name, contact number, and email address
- Billing and shipping addresses
- Payment details (processed securely via trusted gateways)
- Account login information (if you create one)
- Your purchase history and preferences
- Data from cookies or similar tracking technologies that help us understand how you use our website
You are always free to browse our website without sharing personal information, but certain services (like placing an order) may require it.
2. Why We Collect Personal Information
We collect personal data to provide you with the best possible shopping experience and service. This includes:
- Processing and delivering your orders
- Communicating with you about your purchases, account, or inquiries
- Personalising your shopping experience
- Improving our products and website functionality
- Sending updates, offers, or promotional messages (only with your consent)
- Complying with legal, accounting, or regulatory obligations
3. How We Collect Information
We collect information in several ways:
3.1 Directly from You
When you place an order, subscribe to our newsletter, or contact our support team, you provide us with personal information directly.
3.2 Through Your Online Activity
Our website uses cookies and analytics tools to understand visitor behavior, site performance, and marketing effectiveness.
Cookies help us:
- Improve your browsing experience
- Show relevant product recommendations and promotions
- Analyse traffic and performance metrics
You can manage or disable cookies through your browser settings, though some site features may not function properly without them.
3.3 From Third Parties
We may receive information from trusted third parties such as courier services, payment processors, or marketing platforms to complete transactions and enhance customer experience.
4. How We Use and Share Your Information
Your personal information is used solely for business purposes and handled responsibly. We may share it only with:
- Service providers and logistics partners (e.g., courier and payment gateway companies)
- Marketing and analytics providers that help improve your experience
- Regulatory authorities, if required by law
All partners who have access to your data operate under strict privacy and security agreements to protect your information.
5. International Data Handling
As we operate globally, your information may be processed or stored in other countries. Regardless of location, we ensure your data is handled securely and in accordance with this Privacy Policy.
6. Advertising & Marketing
We value your time and aim to show only relevant content.
- You may receive marketing emails or WhatsApp messages from Nexen Sports if you’ve opted in.
- You can unsubscribe or opt out at any time by clicking “Unsubscribe” in our emails or messaging us directly.
- We may use cookies and aggregated insights to display ads that match your interests.
We never sell or rent your personal information to third parties for marketing.
7. Security of Your Information
We take security seriously. Nexen Sports uses advanced technical and administrative safeguards, including:
- Secure servers and firewalls
- SSL encryption during data transmission
- Restricted internal access to personal data
- Regular monitoring of our systems for potential vulnerabilities
Although no system is 100% secure, we are committed to continuously improving our protection measures.
8. Your Rights
You have the right to:
- Access, update, or correct your personal data
- Request deletion of your account or information
- Withdraw consent from marketing communications
To exercise these rights, please contact us at info@nexensports.com.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted on this page with the updated date.
10. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, feel free to contact us:
Nexen Sports
Office No. 1, Rangers Road, Sialkot Cantt, Pakistan. Office No. 2, Jabal Ali Free Zone - Block 14, UAE - Dubai
Email: info@nexensports.com
Phone: +92 310 4656509 (WhatsApp Available)