FAQs

Yes! We ship globally from Pakistanand Dubai (UAE) to customers worldwide.

Delivery time varies by location:

• Pakistan: 2–5 days
  
• UAE & GCC: 3–7 days
  
• UK & Europe: 5–12 days
  
• USA & Canada: 7–14 days
  
• Australia: 7–14 days
  
• Other countries: 10–20 days

Once your order is shipped, we will send you a tracking number via email or WhatsApp.
 You can track your parcel using the provided link.

We accept returns within 7 days of delivery for unused and undamaged items. However, protective accessories and customized items are non-returnable. For full details, check our Returns & Refunds Policy page.

Yes, exchanges are available for:

• Wrong size
  
• Wrong item received
  
• Manufacturing defects

Yes, once we receive and inspect the returned item, refunds are issued within 5–10 business days to the original payment method.

If your product arrives damaged or wrong:

• Contact us within 48 hours
  
• Provide your order number and product photos
   We will arrange a replacement or refund.

Yes! We can customize bats and certain accessories.Contact us directly for customization details and pricing.

Absolutely. All Nexen Sports bats are made from premium-grade English willow, designed for performance, balance, and durability.

We accept:

• Credit/Debit cards
  
• Bank transfers (for some regions)
  
• Online payment gateways
  
• Cash on Delivery (for selected locations)

You can reach us anytime:

Email: info@nexensports.com
Phone/WhatsApp: +92 310 4656509
Website: https://cumvyr-0u.myshopify.com/